Tips for applying content design to your resume — I teach a UX writing course at a university and toward the end of the semester, offered to review resumes for my students. Here are ways I recommended applying content design lessons to their content design resumes. Write for the user and the goal Before typing a single word, think about who your user is. You may…

How a better UX got dog poop off the streets of my neighborhood — I recently moved to a new neighborhood in a new city and there are a lot of great things about it. However, there was also dog poop all over the place. This is an up and coming neighborhood and a huge part of its success will be determined by the…

Best practices and common mistakes — With the huge wave of tech layoffs last quarter, UX writers/content designers are looking for new roles, just like everyone else. I was one of them and I’ve had some super interesting experiences. Thought I’d share insights for recruiters, job seekers, and about the field as a whole. Recruiters Most companies…

Because audio content isn’t for everyone — As a content person, I believe it’s valuable to deliver content in different media. I was recently interviewed on a few podcasts and would like to share them as blog posts for those who prefer not to consume audio content. This is not going to be transcripts, rather summaries of…

Because audio content isn’t for everyone — As a content person, I believe it’s valuable to deliver content in different media. I was recently interviewed on a few podcasts and would like to share them as blog posts for those who prefer not to consume audio content. This is not going to be transcripts, rather summaries of…

Because audio content isn’t for everyone — As a content person, I believe it’s valuable to deliver content in different media. I was recently interviewed on a few podcasts and would like to share them as blog posts for those who prefer not to consume audio content. This is not going to be transcripts, rather summaries of…

Musing from a first-time author — Dec 6, 2022 — my book launched! The Business of UX Writing, #43 in the A Book Apart series. But what does that actually mean? Honestly I’m not sure. In a sense, I feel like the day pre-orders opened was the big day. The first day the book was actually…

Pre-orders have taken off and I’m freaking out — For years, “write a book” sat on my to do list alongside “buy shampoo” and “call the AC technician”. The other items came and went while “write a book” just sat there. Until, one day, I sat down, wrote the book, and crossed it off my list. All done! …