If you’re already hiring them, let them do their job — You wouldn’t ask a developer to do QA automation although they probably could. You wouldn’t ask a product marketer to drive growth marketing though they probably have some idea of how to do it. That’s because strong companies hire strong talent and then let them do the thing they’re most…

Adjusting to the next role in a content design journey — I recently started a new role and lots about it — some expected and some unexpected — is different than what I’m used to. I’m grateful for an amazing team who is thoughtful and patient as we fall into our rhythm. If there’s one umbrella takeaway for everything I’m experiencing…

Why I don’t wanna be a “senior” — Like many of us in tech these days, I just went through a job search. Thankfully, I found my perfect match after just about 2 months — I fully appreciate that this is not to be taken for granted and I am grateful for the stars that aligned. I also…

Getting vulnerable to answer my most frequently asked question — I get asked a lot, “How do you do it?” 3 degrees, 3 kids, 2 career pivots, conference talks, expat, published book, etc. etc.… The truth is, I don’t really think a lot about doing these things, I just do them, and so I find myself at a bit of…

Tips for applying content design to your resume — I teach a UX writing course at a university and toward the end of the semester, offered to review resumes for my students. Here are ways I recommended applying content design lessons to their content design resumes. Write for the user and the goal Before typing a single word, think about who your user is. You may…

How a better UX got dog poop off the streets of my neighborhood — I recently moved to a new neighborhood in a new city and there are a lot of great things about it. However, there was also dog poop all over the place. This is an up and coming neighborhood and a huge part of its success will be determined by the…

Best practices and common mistakes — With the huge wave of tech layoffs last quarter, UX writers/content designers are looking for new roles, just like everyone else. I was one of them and I’ve had some super interesting experiences. Thought I’d share insights for recruiters, job seekers, and about the field as a whole. Recruiters Most companies…

Because audio content isn’t for everyone — As a content person, I believe it’s valuable to deliver content in different media. I was recently interviewed on a few podcasts and would like to share them as blog posts for those who prefer not to consume audio content. This is not going to be transcripts, rather summaries of…

Because audio content isn’t for everyone — As a content person, I believe it’s valuable to deliver content in different media. I was recently interviewed on a few podcasts and would like to share them as blog posts for those who prefer not to consume audio content. This is not going to be transcripts, rather summaries of…